All returns must be made within 30 days.Please follow these directions:
- Download and fill in the editable RMA form linked below. Open this file using the free Adobe Reader. You will be able to fill in the fields and save the completed form from the "Save As" menu, in Adobe Reader.
- Send the completed form to us, by email or fax. Our email is firstname.lastname@example.org
- We will issue you a RMA#, and send the RMA form to you by email or fax.
- Place a copy of the RMA form, including the number that was issued to you, in the box that is being returned. Clearly write the RMA# on the outside of the package. (DO NOT WRITE on merchandise).
If you have made an error in ordering, you will be responsible for return freight charges. We may also deduct a restocking fee of up to 25%.
If the merchandise arrived damaged, defective, or if there was a shipping error, WWLS must be notified within 3 business days of the receipt and WWLS will issue a call tag to return the merchandise back to our warehouse or to a 3rd party, at our expense.
Click Here to download the Return Authorization (RMA) Form
Orders can be canceled only if the order has not yet been shipped and may be subject to a cancellation fee.